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Browse Directory>   Infrastructure and Systems Management>  Networking and Communications Solutions>  Unified Communications / Voice & Data Convergence
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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PODCAST: Getting There From Here: Delivering Unified Communications to Your Organization - Part 2 by IBM
September 11, 2009 - (Free Research) In this podcast, discover new unified communication (UC) technology that enhances collaboration and conferencing capabilities. Gain insight into four UC applications and how to select the best one for your use cases. Learn how to extend telecommunications, mobility, desktops and applications to improve business operation performance.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

SharePoint 2010: Sneak Peak by Microsoft Corporation India Pvt Ltd
December 10, 2009 - (Free Research) SharePoint 2010 is the business collaboration platform for the Enterprise and the Web that enables you to connect and empower people through an integrated set of rich features. Watch this video for a sneak peak of Microsoft SharePoint 2010.
(VIDEO) VIEW ABSTRACT | GO TO

A Guide to Understanding Hosted and Managed Messaging by Concentric
January 13, 2009 - (Free Research) The purpose of this document is to offer an unbiased discussion and analysis of the key elements that must be considered by decision makers as they evaluate options for managing their messaging systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Four Key Ingredients for Successful Mobile Services by Hewlett-Packard Company
September 01, 2009 - (Free Research) To compete and succeed in the changing market, service providers need to enhance their voice offerings and at the same time deliver innovative new experiences for their customers. In this white paper, we present four key ingredients for making this approach work.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Communications Transformation: Transportation, Energy, and the Public Sector by Alcatel-Lucent
March 26, 2009 - (Free Research) This whitepaper will provide insight into: a- the communications requirements of three specific industry segments (transportation, energy and the public sector), b- best practices to deliver the services and manage the projects efficiently, and c- innovative solutions and strategies deployed by these industry segments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reduce Costs and Increase Performance: The SaaS Advantage for Contact Centers by inContact
December 03, 2009 - (Free Research) This paper examines current economic and business trends as well as challenges impacting the contact center market. It provides guidance and recommendations for contact centers looking for an alternative to on-premises contact handling solutions and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Finding the Way Home: How to Design Your At-Home Agent Framework by inContact
December 01, 2009 - (Free Research) Join our guest speaker Krystal Sautter, of Moving Beyond the Bricks, as she outlines what it takes to get moving. Watch this webcast to learn how to use virtual infrastructure, staff for at-home positions and manage, train and coach home agents and evaluate your results.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Forrester Research: The Total Economic Impact™ Of Microsoft Unified Communications Products and Services by Microsoft Corporation India Pvt Ltd
August 01, 2007 - (Free Research) Unified communications (UC), offers the promise of converging voice, data, and video communication and of eliminating many roadblocks in communication. In conducting these in-depth interviews with Microsoft UC products customers, Forrester found that organizations can achieve significant productivity improvements and cost savings.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Creating Business Value Through Better Collaboration by Microsoft Corporation India Pvt Ltd
December 01, 2005 - (Free Research) Microsoft collaboration technologies can help companies provide workers with integrated communications, collaborative workspaces, access to information and people, and people-driven processes. Read this paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increasing Competitiveness and Reducing Costs in Today's Economy by Microsoft Corporation India Pvt Ltd
November 24, 2009 - (Free Research) This paper outlines the Microsoft Business Productivity Online Suite, illustrates its relevance to small and midsized business customers, and provides the resources to help you evaluate how your business might benefit from the service.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Cost and Resource Savings with Unified Communications by Microsoft Corporation India Pvt Ltd
August 01, 2009 - (Free Research) Enterprises are always seeking to cut costs and optimize resource utilization. Now, in this harsh economic climate, the need is more compelling than ever. This paper highlights potential savings exceeding $5,000,000 per year for each 1,000 employees through the application of Microsoft Unified Communications to your business and IT operations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The New Economics of Telecom Networks: Bringing value back to the network by Alcatel-Lucent
November 23, 2009 - (Free Research) Network service providers dealing with massive bandwidth demand are struggling to evolve their networks while keeping costs under control. Expenditures must be reduced and revenue per transported bit increased. Read this strategic white paper to learn more about a more value driven approach to network management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How You Can Tame the Smartphone Monster by Cisco Systems, Inc.
November 20, 2009 - (Free Research) This videocast shows you how you can actually take control of the mobility revolution and even shape it to your advantage. Discover the technologies and the tools that will enable you to extend the power of your network far beyond the desktop and empower your mobile users.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Windows Phones and Unified Communications: How Windows Phones Combine, Email, Messaging, Voice, and Presence in a Secure, Collaborative Environment by Microsoft
November 19, 2009 - (Free Research) This paper explains why unified communications is essential and why Windows® Phones are ideally suited to serve as the "mobile connection" in a unified communication environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Automated IP Address Management: How to Cut Costs and Better Align your Network with Business Initiatives by Infoblox
March 02, 2009 - (Free Research) Check out this white paper for a discussion on network changes; IP address management; Core Network Services solutions; and the benefits of integrated, automated IP.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SIP Trunks: A No-Brainer for VoIP Rollouts by Sprint
November 13, 2009 - (Free Research) Session Initiation Protocol (SIP) trunking services from IP telephony service providers have been on the market since 2005, but deployments have been limited. Read this Pocket E-Guide to find out why network managers should be looking at SIP as a part of their VoIP deployment plans.
(EGUIDE) VIEW ABSTRACT | GO TO

Business IP Telephony Cost Savings are Driving Unified Communications Beyond the Office Walls by Sprint
November 13, 2009 - (Free Research) Mobile unified communications can take many forms, but it is essentially defined by the ability to deliver all the communication options of the office desk to workers outside the office. This pocket E-Guide details how to alleviate cost pain points of communications by implementing various aspects of mobile and unified communications.
(EGUIDE) VIEW ABSTRACT | GO TO

Coca-Cola Enterprises Selects Microsoft SharePoint Online to Advance Productivity by Microsoft
June 01, 2009 - (Free Research) Increasing competition motivated Coca-Cola company executives to launch a new strategic direction, mandating a platform to communicate and engage with all employees. It implemented a Microsoft-based hosted worldwide intranet with messaging and collaboration tools, which are accessible to all employees from any device.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Solution Provider Uses Hosted Services to Secure a Significant Deal with Retail Giant by Microsoft
June 01, 2009 - (Free Research) CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six weeks, CROSSMARK had to find a partner and launch a joint venture company to persuade the potential client it could make the deadline. Learn how Microsoft solutions got the job done.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money by Microsoft
October 01, 2007 - (Free Research) Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft® Office Live Meeting was adopted.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Orthopedic Center to Grow 30 Percent and Boost Productivity with Online Services by Microsoft
February 01, 2009 - (Free Research) annatommie, an orthopedic diagnosis and treatment and rehabilitation center in the Netherlands, was growing rapidly and wanted to take advantage of electronic, automated efficiencies to save money and improve productivity, while minimizing IT costs. Read this case study to learn how Microsoft® Online Services helped them reach their goals.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

An Emerging Triple Play: Video Communications, Managed Services and Unified Communications by TANDBERG
November 12, 2009 - (Free Research) An intriguing triple-play is emerging - the combination of video communications, managed services and unified communications - to create a new approach to inter- and intra-company collaboration and operational excellence.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC report - Reduce Storage Complexity with Sun Unified Storage by Sun Microsystems, Inc.
May 01, 2006 - (Free Research) With all protocols and storage features included in the cost of the system, Sun claims its new unified platform delivers significant performance gains and cost benefits versus proprietary unified storage solutions.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Roadmap to UC Projects that Reap Rewards by SearchUnifiedCommunications.com E-Books
November 09, 2009 - (Free Research) This e-book provides a roadmap for building a unified communications business case and offers practical strategies for implementing short-term projects with long-term payback, establishing metrics for ROI evaluation, and setting the stage for adoption of richer collaboration capabilities in the future.
(EBOOK) VIEW ABSTRACT | GO TO

Tips and Tricks: Managing Converged Networks with PacketShaper by Blue Coat
October 28, 2009 - (Free Research) On today's converged networks -- where data traffic competes with latency-sensitive applications such as VoIP, video conferencing, and virtual machines -- only the greediest survive and thrive. Watch this webinar to learn about bandwidth issues, network resource allocation, and real-time applications management.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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