Overview: Founded in 1972, SAP is the recognized leader in providing collaborative business solutions for all types of industries and for every major market.

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Solutions offered by SAP America Inc

Research offered by SAP America Inc

A Complete View Of The Enterprise: Linking Operational And Financial Planning In Global Organizations by SAP America Inc . May 01, 2008 - In February 2008, CFO Research Services, a unit of CFO Publishing and part of The Economist Group, began a research project with Business Objects, an SAP company, asking senior finance executives to give views on their priorities and challenges around integrating operational and financial planning processes.

View A Complete View Of The Enterprise: Linking Operational And Financial Planning In Global Organizations research abstract

A Fresh Look at SAP's Software as a Service (SaaS) Solution by SAP America Inc . May 22, 2009 - Take take a fresh look at SAP's Software as a Service (SaaS) solution. Read this Aberdeen Analyst Insight by Cindy Jutras and learn why she is convinced that SAP Business ByDesign is real.

View A Fresh Look at SAP's Software as a Service (SaaS) Solution research abstract

Aberdeen Group Report: The ROI of Sustainability by SAP America Inc . May 01, 2009 - This report serves as a roadmap for those attempting to match environmental and social stewardship to clear, actionable, and measureable improvements to their bottom lines – thus ensuring the sustainability of their business ecosystem.

View Aberdeen Group Report: The ROI of Sustainability research abstract

Accurate Costing Is Key to Profitability - Dynamic Environments Expose Weaknesses in Traditional Approaches by SAP America Inc . June 01, 2008 - To maximize profitability, companies must know the true cost of making and delivering their products and services. Traditional cost accounting, devised in a simpler era, does not satisfy that need. This paper examines indirect and overhead costs, which are crucial to managing profitability.

View Accurate Costing Is Key to Profitability - Dynamic Environments Expose Weaknesses in Traditional Approaches research abstract

Achieving Compliant Manufacturing Excellence through Real-time Performance Management and Continuous Improvement by SAP America Inc . January 23, 2009 - Manufacturers are feeling new pressure on their operations from many directions. Dynamic market needs, increased compliance requirements, more distributed manufacturing operations, rapid product innovation, lean manufacturing, and the transition to new IT technology all manifest themselves on the plant floor and throughout the enterprise.

View Achieving Compliant Manufacturing Excellence through Real-time Performance Management and Continuous Improvement research abstract

Assess Your Enterprise Agility by SAP America Inc . November 12, 2007 - Forrester reports that CEOs are beginning to recognize the need for their firms to become more agile in detecting and making the changes to strategy, operations, and products.

View Assess Your Enterprise Agility research abstract

Best Practices in Complex Equipment Manufacturing, Sales, and Service by SAP America Inc . January 23, 2009 - This paper gives a brief overview of the SAP® solutions used by manufacturers of complex products and equipment to differentiate themselves from the competition through superior-value products and services against low-cost global providers.

View Best Practices in Complex Equipment Manufacturing, Sales, and Service research abstract

Best Practices in Creating a Strategic Finance Function by SAP America Inc . January 23, 2009 - the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices.

View Best Practices in Creating a Strategic Finance Function research abstract

Beyond Boundaries: A New Role for Finance in Driving Business Collaboration by SAP America Inc . June 01, 2008 - In June 2008, CFO Research Services conducted a research program among senior finance executives in the United States, Europe, Asia, and Australia. The research looked at what kinds of alliances companies are forming and how finance sees itself working with internal and external partners to establish and assess successful alliances.

View Beyond Boundaries: A New Role for Finance in Driving Business Collaboration research abstract

Beyond Survival: Thriving Through the Turbulence: BI in the Retail Industry by SAP America Inc . March 31, 2009 - Find out how retail organizations are improving the bottom line, by focusing on key tactics designed to facilitate low cost, efficient, customer-centric operations, all of which require integrated enterprise information and analysis capabilities found in business intelligence (BI) environments.

View Beyond Survival: Thriving Through the Turbulence: BI in the Retail Industry research abstract

Beyond the Basics: Cost-Cutting Tips & Tricks From the Experts by SAP America Inc . March 16, 2009 - The provisions of the recent stimulus package can actually reduce your debt service. Want to get expert advice on staying lean and increasing your financial leverage? Learn more about this and other options for cutting costs and boosting your profits in this online event sponsored by SAP.

View Beyond the Basics: Cost-Cutting Tips & Tricks From the Experts research abstract

Brand Management - Leveraging the Power of Integrated Marketing by SAP America Inc . February 2008 - The evolution of consumer marketing causes everyone to think in new ways. Instead of reaching consumers through traditional media, Internet, product placement and word of mouth are good alternatives. Check out this paper for more information about integrated brand management.

View Brand Management - Leveraging the Power of Integrated Marketing research abstract

Building a Best-Run Finance Organization by SAP America Inc . June 01, 2008 - This SAP Executive Insight examines the changing role of the finance organization in today's business environment. Further, it describes how companies can develop best-run finance organizations.

View Building a Best-Run Finance Organization research abstract

Business Intelligence for Consumer Packaged Goods: Actionable Insights for Business Decision Makers by SAP America Inc . May 2008 - This paper discusses about how technological advances are enabling improved decision making across three broad axes: simplicity and relevance, agility and integration.

View Business Intelligence for Consumer Packaged Goods: Actionable Insights for Business Decision Makers research abstract

Business Intelligence for the Health Care Industry: Actionable Insights for Business Decision Makers by SAP America Inc . January 23, 2009 - Hospitals from across the world are facing increased pressure to improve operations from multiple directions. What is needed is a new generation of business intelligence (BI) tools and applications designed with the health care sector in mind, capable of integrating cross and inter-departmental processes and information.

View Business Intelligence for the Health Care Industry: Actionable Insights for Business Decision Makers research abstract

Business Intelligence for the Small to Medium Sized Business (SMB) by SAP America Inc . June 02, 2009 - Based on feedback from almost 650 end-user organizations, this report serves as a roadmap for SMBs looking to improve their analytical capability and achieve Best-in-Class performace through the deployment of BI.

View Business Intelligence for the Small to Medium Sized Business (SMB) research abstract

Business Intelligence: Actionable Insights for Business Decision Makers by SAP America Inc . January 23, 2009 - To gain greater business insight and transparency, organizations urgently require a new generation of business intelligence tools and applications that allows cross-enterprise, interenterprise and external data to be integrated and analyzed.

View Business Intelligence: Actionable Insights for Business Decision Makers research abstract

Business Intelligence: Putting Information to Work by SAP America Inc . January 23, 2009 - Business intelligence (BI) can be considered critical to the very existence of most organisations. The purpose of this research was to explore whether and how companies are using BI to improve their businesses; to identify the obstacles they encounter in its use; and predict how BI will evolve in the next ten years.

View Business Intelligence: Putting Information to Work research abstract

Business Network Transformation: Product and Service Leadership by SAP America Inc . October 21, 2009 - For manufacturers today, achieving strategic goals requires not only intimately understanding technology and markets but also overcoming higher hurdles that have been exacerbated by trends toward globalization and outsourcing. Read on to learn more about how your company can achieve product and service leadership.

View Business Network Transformation: Product and Service Leadership research abstract

Business Network Transformation: Rethinking Relationships in a Global Economy by SAP America Inc . January 01, 2008 - The ability to operate effectively in business networks, be they coordinated or collaborative, is critical to sustaining competitive advantage in a commoditizing global economy. By focusing on their unique core capabilities, business network participants spend less on duplication and more on innovation, resulting in higher degrees of..

View Business Network Transformation: Rethinking Relationships in a Global Economy research abstract

BusinessWeek Research: Talent Management - The New Business Imperative by SAP America Inc . August 2007 - Read this report to discover the views of senior human resource (HR) and information technology (IT) executives and CEOs at large and midsize companies about the talent shortage and how workforce planning can help executives address this coming crisis.

View BusinessWeek Research: Talent Management - The New Business Imperative research abstract

Collateral Damage: What the Crisis in the Credit Markets Means for Everyone Else by SAP America Inc . October 01, 2008 - Given the dramatic events in the capital markets, everyone is wondering what will happen next - and what the implications are for the wider economy. This paper will discuss challenges facing companies and how to respond.

View Collateral Damage: What the Crisis in the Credit Markets Means for Everyone Else research abstract

Compliant Manufacturing Operations In Life Sciences Companies by SAP America Inc . June 02, 2009 - With compliant manufacturing operations, you can deliver quality products to customers consistently and meet good manufacturing practices regulations at the lowest cost possible - all key to leading the competition. How can you achieve such objectives? With software and services from SAP and our partners.

View Compliant Manufacturing Operations In Life Sciences Companies research abstract

Continuous Innovation for Product and Service Leadership: An Approach Driven by Business Value by SAP America Inc . October 21, 2009 - The need to keep product and service offerings fresh is not a new concept in business today, but the new approach is involving a network of business partners and even customers in their quest to innovate. This process is called "continuous product and service innovation."

View Continuous Innovation for Product and Service Leadership: An Approach Driven by Business Value research abstract

CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc . April 2007 - This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.

View CRM without Compromise: A Strategy for Profitable Growth research abstract

Data to Intelligence: The BI Advantage for Financial Services by SAP America Inc . June 30, 2008 - Find out how leading financial enterprises are turning to sophisticated data warehousing techniques, real-time analytics, improved data quality, and intelligent metrics to find competitive advantage.

View Data to Intelligence: The BI Advantage for Financial Services research abstract

Delivering Operational Excellence with Innovation by SAP America Inc . January 2006 - This paper explains business strategies, trends, and issues related to enterprise resource planning, financial management, operations management, and human capital management that drive the consideration of ESA.

View Delivering Operational Excellence with Innovation research abstract

Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability by SAP America Inc . September 2008 - The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.

View Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability research abstract

Driving your Channel Business in High Tech Industries by SAP America Inc . August 07, 2009 - As global competition intensifies and customer-centric business strategies
evolve, high-tech companies must rethink their channel strategy and how they want to engage with partners to successfully market, sell, and provide service to end customers.

View Driving your Channel Business in High Tech Industries research abstract

Enabling Growth for Midsize Companies by SAP America Inc . September 2008 - Gain insight into strategies to grow your business and learn what role IT plays in enabling your goals.

View Enabling Growth for Midsize Companies research abstract

Enabling Growth through Business Model Innovation Change Is the Only Constant by SAP America Inc . September 2008 - Find out why industry leaders rely on innovative business models as the competitive assets that help them expand their industry influence and improve their market position - and learn how you can help transform your firm's business model.

View Enabling Growth through Business Model Innovation Change Is the Only Constant research abstract

Enabling Organic Growth by SAP America Inc . September 2008 - Discover why organic growth is the means to achieving continuous, profitable growth, and find out how your company can address some of the most common challenges in the quest to achieve it.

View Enabling Organic Growth research abstract

Enabling Profitable Growth through Procurement: Transforming the Sourcing and Procurement Organization by SAP America Inc . January 23, 2009 - Sourcing and procurement organizations have great potential to reduce costs, contribute to the bottom line, and deliver against enterprise strategic goals.

View Enabling Profitable Growth through Procurement: Transforming the Sourcing and Procurement Organization research abstract

Enabling The Lean Enterprise: A Three-Tiered Approach to Improving Your Operations by SAP America Inc . June 02, 2009 - Recently, many businesses have used lean principles to move from a decentralized
corporate management mode to a hybrid model - recognizing that different functions require different levels of centralized management to be efficient
and effective. Read this whitepaper to learn a three-tiered approach to improving your operations.

View Enabling The Lean Enterprise: A Three-Tiered Approach to Improving Your Operations research abstract

Enterprise Contract Management for Life Sciences: Integrating Contract Creation, Administration, and Execution by SAP America Inc . June 02, 2009 - Leading life sciences companies are recognizing the need for synchronized, enterprise-wide pricing and contract management processes. An integrated solution can provide the transparency needed to satisfy auditors, balance pricing with go-to-market strategies, and support sales and finance teams - including accurately predicting margins.

View Enterprise Contract Management for Life Sciences: Integrating Contract Creation, Administration, and Execution research abstract

Financial Performance Management: Optimize Financial Performance for a Competitive Edge by SAP America Inc . January 23, 2009 - Applications for financial performance management, part of SAP® solutions for enterprise performance management, cover the full life cycle of financial management and put you in control of performance.

View Financial Performance Management: Optimize Financial Performance for a Competitive Edge research abstract

Gaining ERP Value: Structured Implementation at Industrial Good Maker Hunter Manufacturing by SAP America Inc . January 23, 2009 - Hunter Manufacturing is a good example of what a midsize company can accomplish with a disciplined approach to gaining ERP value, in concert with a vendor that has the functionality, technology and services to support the effort.

View Gaining ERP Value: Structured Implementation at Industrial Good Maker Hunter Manufacturing research abstract

Get Closer To Your Best Customers: A Shift In Customer Strategies In A Time Of Crisis by SAP America Inc . June 02, 2009 - The extraordinary circumstances of the current economic crisis have changed the operating rules for companies of every size, in every industry. Companies now face a unique opportunity to reexamine traditional business practices and make much-needed changes - changes that will help them survive the downturn and flourish with the inevitable up...

View Get Closer To Your Best Customers: A Shift In Customer Strategies In A Time Of Crisis research abstract

Giving Service Companies a Fast Start: SAP All-in-One Fast Start Program by SAP America Inc . March 10, 2009 - Learn how the SAP Business All-in-One fast-start program can provide service companies like yours with a software solution that helps you respond quickly to customers' expectations of high-quality, differentiated services to help you maintain services relationships – with predictable costs, and low total cost of ownership.

View Giving Service Companies a Fast Start: SAP All-in-One Fast Start Program research abstract

Giving Trade Companies a Fast Start: SAP All-in-One Fast Start Program by SAP America Inc . March 10, 2009 - Whether you are a wholesale distributor of furniture, machinery, chemicals, or food and beverages, your success depends on how quickly you adapt to demands from customers and suppliers. You must constantly differentiate your services from the competition while improving operating efficiencies and controlling costs.

View Giving Trade Companies a Fast Start: SAP All-in-One Fast Start Program research abstract

Governance, Risk, and Compliance For Life Sciences Companies by SAP America Inc . June 02, 2009 - SAP® solutions for governance, risk, and compliance help you institutionalize compliance throughout the enterprise. Across operational,
financial, global trade, and environmental compliance activities, you can reduce costs and risks while boosting productivity and increasing your competitive advantage.

View Governance, Risk, and Compliance For Life Sciences Companies research abstract

Growing Your Business: Creative Strategies for Tough Times by SAP America Inc . March 16, 2009 - Position yourself for the re-bound during this slow economy. Join our panel of experts to discuss this important topic and to get some creative strategies for capitalizing on an economy in distress - and competitors in retreat. Gain insights on what you need to do to have your business thrive, no matter what the financial climate.

View Growing Your Business: Creative Strategies for Tough Times research abstract

Growth And Complexity: The Challenges Ahead For Midsize Manufacturers by SAP America Inc . June 02, 2009 - This is the first in a series of six reports addressing the opportunities and challenges faced by midsize manufacturers.

View Growth And Complexity: The Challenges Ahead For Midsize Manufacturers research abstract

Guide to Better Decision-Making for Your SMB Through IT by SAP America Inc . June 2008 - Small and midsize companies that can successfully align IT with their business objectives will be the ones to stay ahead of the competition by having access to the right information at the right time, allowing for better, faster decisions.

View Guide to Better Decision-Making for Your SMB Through IT research abstract

How SMBs Can Use IT to Stay Afloat in Today’s Turbulent Economic Waters by SAP America Inc . August 07, 2009 - Please join us in welcoming industry experts Ray Boggs, Vice President, SMB Research at IDC, along with Merle Sandler, Research Manager, SMB Research IDC, as they discuss the changing role that technology can play in helping SMBs survive, if not thrive in challenging economic times.

View How SMBs Can Use IT to Stay Afloat in Today’s Turbulent Economic Waters research abstract

Human Capital Management: How Top Organizations Drive Company Profits Efficiently by SAP America Inc . January 2007 - The study finds that the best human capital management organizations constantly reassess their processes to strike a balance in the drive to optimize efficiency, cost, and service delivery in a continually changing environment.

View Human Capital Management: How Top Organizations Drive Company Profits Efficiently research abstract

Integrated Contract Life-Cycle Management: Automate Processes, Reduce Over-Payments, Improve Productivity by SAP America Inc . June 05, 2009 - Combining SAP ERP with SAP Incentive Administration and SAP Paybacks and
Chargebacks provides a complete contract management solution. With this solution, you will increase market share, capture business intelligence, reduce overpayments and duplicate claims, improve compliance, and increase productivity.

View Integrated Contract Life-Cycle Management: Automate Processes, Reduce Over-Payments, Improve Productivity research abstract

Investing in Innovation - Gartner Webcast by SAP America Inc . March 16, 2009 - In today's marketplace creating sustainable growth requires you to constantly innovate. In this webcast we'll look at what's happening globally that makes investing in innovative technology important.

View Investing in Innovation - Gartner Webcast research abstract

Leveraging the Talent Supply Chain for a Competitive Advantage by SAP America Inc . January 2007 - This paper identifies the market trends driving the need for an integrated talent supply chain and describes the internal inefficiencies professional services firms must overcome to optimize their talent supply chains.

View Leveraging the Talent Supply Chain for a Competitive Advantage research abstract

Managing IT in a Downturn: Beyond Cost Cutting by SAP America Inc . November 01, 2008 - Downturns give companies a chance to buck conventional wisdom and increase their IT investments. Targeted investments in many areas can generate efficiencies and revenue growth that surpass the savings from straight cost reductions.

View Managing IT in a Downturn: Beyond Cost Cutting research abstract

Managing Risk through Financial Processes: Embedding Governance, Risk and Compliance by SAP America Inc . November 01, 2008 - To find out how senior executives view their financial processes, the Economist Intelligence Unit surveyed a global sample of mostly financial executives in September 2008. Some respondents focused on the importance of developing processes that reduced costs and improved efficiency. Others acknowledged
the importance of cost and efficiency..

View Managing Risk through Financial Processes: Embedding Governance, Risk and Compliance research abstract

Master Data Management: Extracting Value from Your Most Important Intangible Asset by SAP America Inc . January 2007 - Effective master data management can save time and money - even enable the capture of incremental revenues, it can also reduce costs while improving customer service.

View Master Data Management: Extracting Value from Your Most Important Intangible Asset research abstract

OEM Program eBook by SAP America Inc . October 13, 2009 - Find out how to tap into a long-running program with over 750 OEM partners worldwide, and make SAP BusinessObjects market leading BI platform your own.

View OEM Program eBook research abstract

Operational Excellence: Enabling Sustained Growth Spotlight on the Americas by SAP America Inc . January 23, 2009 - Operational excellence means consistently doing things well across the value chain as a way of gaining competitive advantage. In its broadest terms, it is a discipline that drives corporate strategy.

View Operational Excellence: Enabling Sustained Growth Spotlight on the Americas research abstract

Producing to Order: Discrete Manufacturers and Customer Demand by SAP America Inc . August 07, 2009 - Find out how discrete manufacturers are becoming truly customer-centric by pursuing or planning a variety of initiatives, including the improvement of customer service and the closer integration of customers into product design. The greatest impact is expected from plans to implement demand-driven manufacturing.

View Producing to Order: Discrete Manufacturers and Customer Demand research abstract

Product Environmental Footprint And Ecolabeling: An Approach For Both Environmental Responsibility And Profits by SAP America Inc . September 25, 2009 - Business interest in environmental footprinting stemmed originally from an understanding of supply chain vulnerabilities and complexities, and this remains an important driver. However, with growing public concern over environmental issues, environmental footprinting has grown in importance to many businesses.

View Product Environmental Footprint And Ecolabeling: An Approach For Both Environmental Responsibility And Profits research abstract

Reduce the Pain of ERP Upgrades with Better Planning by SAP America Inc . June 2007 - This Report offers guidance on developing an overall corporate strategy for maintaining an ERP system by providing practical advice for planning and managing an ERP upgrade project.

View Reduce the Pain of ERP Upgrades with Better Planning research abstract

Reducing Costs with Efficient Operations: A Fast Track to More Working Capital by SAP America Inc . July 01, 2007 - Untamed costs can deplete the precious working capital that's critical to your ongoing operations and new expansions. By instituting efficient automated
processes throughout your organization, you can reduce waste, unnecessary
overtime, and a host of other cost factors.

View Reducing Costs with Efficient Operations: A Fast Track to More Working Capital research abstract

Responding Quickly to Changing Markets: Anticipate, Adapt, Excel by SAP America Inc . January 23, 2009 - This paper examines how to tap into the potential of your nimbler organization by instituting efficient operations. Learn how to predict and respond quickly to changing market trends and customer demands.

View Responding Quickly to Changing Markets: Anticipate, Adapt, Excel research abstract

Sales and Operations Planning: The Key to Continuous Demand Satisfaction by SAP America Inc . March 2007 - Find out how leading companies are designing their sales and operations planning (S&OP) processes to continuously monitor and meet customer demand.

View Sales and Operations Planning: The Key to Continuous Demand Satisfaction research abstract

SAP Provides a Central Hub for Managing Interfaces & Web Services for Largest NA Oil Refining Co. by SAP America Inc . January 23, 2009 - Valero Energy Corporation selected SAP because of its ability to provide a central hub for managing all interfaces and Web services, power to serve as a single integration & development platform for nearly all of Valero's business, capability to integrate SAP and non-SAP software systems, and support for synchronous & asynchronous messaging.

View SAP Provides a Central Hub for Managing Interfaces & Web Services for Largest NA Oil Refining Co. research abstract

SAP® BusinessObjects™ Data Services: One Product For Data Quality and Data Integration by SAP America Inc . June 02, 2009 - Introducing SAP® BusinessObjects™ Data Services breakthrough technology software for the enterprise information management market. The software unifies our leading data-quality and integration solutions - helping your organization to move, transform, and improve virtually any type of data anywhere, at any frequency.

View SAP® BusinessObjects™ Data Services: One Product For Data Quality and Data Integration research abstract

SAP® Support of the Healthecare Supply Chain's Ongoing Effort to Ensure Patient Safety and Drive Business Value by SAP America Inc . June 02, 2009 - The Center for Healthcare Supply Chain Research (formerly the HDMA Research & Education Foundation) recently published an important study concerning data management and data sharing in the healthcare supply chain. This whitepaper discusses the key conclusions of their study.

View SAP® Support of the Healthecare Supply Chain's Ongoing Effort to Ensure Patient Safety and Drive Business Value research abstract

Seeing the Big Picture: A Corporate Guide to Better Decisions through IT by SAP America Inc . June 02, 2009 - A 2007 report conducted by the Economist Intelligence Unit (EIU) found that nine out of ten corporate executives admit to making important decisions on the basis of inadequate information. This whitepaper will discuss what information visibility can do for your organization as well as the three critical strategic areas of business decision making.

View Seeing the Big Picture: A Corporate Guide to Better Decisions through IT research abstract

Service Delivery Innovation: Creating Client Value and Enhancing Profitability by SAP America Inc . January 2007 - This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation.

View Service Delivery Innovation: Creating Client Value and Enhancing Profitability research abstract

Six Mistakes Companies are Making Today and How You Can Avoid Them by SAP America Inc . September 28, 2009 - This paper highlights common mistakes companies make in a down economy and discusses how organizations can use business intelligence to avoid them. Use the self-assessment questionnaire at the end of this paper to determine the level of business intelligence opportunity across your organization.

View Six Mistakes Companies are Making Today and How You Can Avoid Them research abstract

Spend Analysis: Pulling Back the Cover on Savings by SAP America Inc . October 01, 2008 - As the key findings in this report will show, developing or enhancing a spend analysis program and closing process gaps to ensure tight linkage to the sourcing process are straightforward and practical ways to attain greater savings and deliver greater value in this period of uncertainty and strict budgets.

View Spend Analysis: Pulling Back the Cover on Savings research abstract

Still Struggling to Reduce Call Center Costs without Losing Customers? by SAP America Inc . February 01, 2008 - Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.

View Still Struggling to Reduce Call Center Costs without Losing Customers? research abstract

Supply Chain Collaboration: The Key to Success in a Global Economy by SAP America Inc . January 2007 - Learn how you can transform traditional supply chains from linear, sequential processes into adaptive supply chain networks.

View Supply Chain Collaboration: The Key to Success in a Global Economy research abstract

Supply Chain Cost-Cutting Strategies: How Top Process Industry Performers Take Radically Different Actions by SAP America Inc . January 23, 2009 - To avoid a 7.96% increase in logistics costs, companies should follow the roadmap of Best in Class companies, which have been able to reduce costs or keep them flat via supply chain transformation.

View Supply Chain Cost-Cutting Strategies: How Top Process Industry Performers Take Radically Different Actions research abstract

Sustained Growth Through Operational Excellence by SAP America Inc . June 02, 2009 - Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organisation, enabling management by facts.

View Sustained Growth Through Operational Excellence research abstract

Taking Control of Your Business: Growing Profitably in the Professional Services Market by SAP America Inc . January 01, 2006 - This paper details how professional services firms can grow and thrive in a difficult market by enhancing project visibility, maximizing resource utilization, improving operational efficiency, and successfully acquiring more customers.

View Taking Control of Your Business: Growing Profitably in the Professional Services Market research abstract

The Collaboration Advantage: Customer-Focused Partnerships In A Global Market by SAP America Inc . June 02, 2009 - In order to better understand the opportunities, challenges, risks and rewards companies have seen from these types of agreements, the Economist Intelligence Unit conducted a survey in March 2008, sponsored by SAP, which asked 516 senior executives how their business relationships are evolving.

View The Collaboration Advantage: Customer-Focused Partnerships In A Global Market research abstract

The Importance of a Single Platform for Data Integration and Quality Management by SAP America Inc . June 08, 2009 - This paper examines the evolution of the data integration and quality industry, and explains the benefits of moving toward a single data services architecture. It outlines requirements for a software platform for supporting such an architecture, and, as an example, reviews the BusinessObjects“ Data Services XI Release 3 platform.

View The Importance of a Single Platform for Data Integration and Quality Management research abstract

The Role of ERP in Globalization by SAP America Inc . September 18, 2008 - This whitepaper examines the role of ERP in Globalization in detail, outlining steps to improve current strategies to meet the changing face of the global business of today ...and tomorrow.

View The Role of ERP in Globalization research abstract

The Two Faces of Risk by SAP America Inc . June 02, 2009 - Traditional approaches to risk management emphasize mitigation, focusing on
the readily apparent risks facing a company in the areas of security, privacy,
credit, regulatory, technology, fraud and more. These threats are, of course, important and must be addressed.

View The Two Faces of Risk research abstract

Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America Inc . January 01, 2006 - SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation.

View Top 10 Reasons Customers Choose SAP for Business Transformation research abstract

Using Supply Chain Performance Management Strategically by SAP America Inc . November 05, 2009 - Paralleling the explosion in materiel sourcing over the past decade, corporate supply chains have grown strikingly more complex because of a greater amount of outsourcing, increased globalization and a more complex regulatory environment.

View Using Supply Chain Performance Management Strategically research abstract

Warehouse Management Today: Balancing Financial Pressures and Growing Demands by SAP America Inc . January 23, 2009 - This paper explains why a warehouse management system (WMS) is one of the key technologies required to create a successful adaptive supply chain network. This system enables the extended warehouse to sense and respond to a variety of business requirements and meet complex and changing customer needs.

View Warehouse Management Today: Balancing Financial Pressures and Growing Demands research abstract

Why Midsize Companies Need Business Intelligence Solutions In This Uncertain Global Economy by SAP America Inc . June 02, 2009 - Without a business intelligence information infrastructure in place, midsize companies are more likely to exceed budgets, miss deadlines, improve performance of one department at the expense of the overall business, and reward employees for actions that do not improve performance.

View Why Midsize Companies Need Business Intelligence Solutions In This Uncertain Global Economy research abstract