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Overview: Global Knowledge is the worldwide leader in IT & Business training. We deliver via training centers, private facilities, and the Internet, enabling our customers to choose when, where, and how they want to receive training programs and learning...
KnowledgeStorm's detailed company reports contain important information including: stock symbols, company size, addresses, and more. You may access this additional information about this company by viewing one of the detailed solution reports or research abstracts listed below.
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Solutions offered by Global Knowledge
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Research offered by Global Knowledge
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10 Dying IT Skills by Global Knowledge
. May 13, 2009 - When an IT skill falls out of favor, it rarely ever comes back. Here's our list of 10 dying IT skills. If any of these skills are your main expertise, perhaps it's time to think about updating your skill set.
2009 IT Skills and Salary Report by Global Knowledge
. March 03, 2009 - Download your free copy to learn the top paying salaries for IT jobs based on state, industry, certification, and more.
3 Steps To Securing Your Network And Preventing Common Security Mistakes by Global Knowledge
. August 27, 2009 - Securing an organization's assets requires work, but there are some basic steps that can simplify the task by taking a one-two-three approach. In this whitepaper, you'll learn how you can sort your security controls by categorizing and grouping them in order to help prevent common security problems.
Access Control Lists (ACLs) by Global Knowledge
. August 27, 2009 - In this white paper, we'll take a look at access control lists, often referred to as access lists or ACLs (sometimes pronounced "ackels").
Applying Knowledge Management to Project Management by Global Knowledge
. June 01, 2009 - There is a growing, interdisciplinary field known as knowledge management that is dedicated to how we acquire, organize, manage, share, and utilize knowledge and information. This white paper will discuss what knowledge management is, why it is important, and how you can apply knowledge management to project management.
Benefits of Unified Messaging in Exchange Server 2007 by Global Knowledge
. December 2008 - Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.
Building a Home Lab Environment for Cisco Unified Communications by Global Knowledge
. February 10, 2009 - This paper explains the need to select Cisco IP Phones, switches, routers for your home lab and explores how to configure the options of VMware so that you can load Cisco Call Manager and Cisco Unity virtual machines in a lab environment.
Business Service Management: What It Is and Why You Should Care by Global Knowledge
. December 2008 - The purpose of this business training white paper is to explain what BSM is and what it isn't and it will also describe BSM benefits.
CCNA v2.0 Review: Critical Concepts of the 640-802 CCNA Exam by Global Knowledge
. October 2008 - This paper helps students understand the types of information required to pass the new 640-802 CCNA composite exam by providing a convenient review of the exam's critical concepts.
Cisco IP Phone Features by Global Knowledge
. February 10, 2009 - This paper explains various features (Softkeys) available to the phone while in a call state.
Cisco Security Troubleshooting: Part I-- Connectivity Through ASA or PIX Firewalls by Global Knowledge
. May 01, 2009 - This white paper is the first in a three-part series, each of which examines the challenge of implementing network security on equipment from Cisco Systems while maintaining the connectivity requirements of the
business or enterprise.
Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge
. December 2008 - Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight.
Dealing with Specific Types of Difficult People by Global Knowledge
. October 2008 - One thing you can be sure of: If you don't do something about the "thing" that someone is doing that makes them difficult for you, you'll continue to get more of it.
Disaster Recovery Techniques for SQL Server by Global Knowledge
. January 23, 2009 - This article focuses on tools that are a part of the SQL Server application which after proper setup can prevent data loss on a record, table or database level.
Exchange Server 2007: What to Expect by Global Knowledge
. January 2006 - Microsoft Exchange Server 2007 has been designed to meet the tough challenges for a corporate communication solution and provides a rich feature set that users can access through a variety of different interfaces and devices.
Geek-Speak Glossary: A Manager's Guide to IT Terminology by Global Knowledge
. March 2007 - This glossary is a guide to the most commonly used and confused IT terms, designed to help managers better communicate with (and understand) their IT staff.
How to "MAP" Your Infrastructure for Windows 7 and Server 2008 by Global Knowledge
. November 05, 2009 - The Microsoft Assessment and Planning (MAP) Toolkit is a powerful inventory, assessment, and reporting tool that can securely inventory small or large IT environments without requiring the installation of any agent software. This paper explains how to utilize it to "map" your infrastructure for Windows 7 and Server 2008.
How to Use the Six Laws of Persuasion during a Negotiation by Global Knowledge
. October 2006 - Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations.
How Vulnerable Are Your Cisco IOS Routers? by Global Knowledge
. May 13, 2009 - It may be surprising to some that Cisco routers run many services that could create vulnerabilities. This paper is meant to be a vehicle for discussion regarding the security of Cisco routers. Additionally, some best practices for securing your Cisco routers are defined.
Implementing Cisco's Web 2.0 Collaboration Technologies by Global Knowledge
. May 26, 2009 - As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming.
Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps by Global Knowledge
. January 2006 - This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library.
Integrating the Cisco® Unified Presence Server in Your Unified Communications Network by Global Knowledge
. August 27, 2009 - Presence can be defined as the indication, based on user-provided information, on whether co-workers are available and how they prefer to be reached. We will discuss an option that will allow our users to see availability status information of other users in the network via the Cisco Unified Presence Solution version 7.0. (CUPS).
ITIL V3 and the PMBOK® - Distinct but Complementary by Global Knowledge
. December 2008 - This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).
ITIL Version 3 - What the Changes Could Mean to You by Global Knowledge
. December 2008 - As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a useful and critical tool.
ITIL® v3: What It Is and Why You Should Care by Global Knowledge
. October 2008 - This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.
Managing Risk an Integrated Approach by Global Knowledge
. February 10, 2009 - This paper takes a more extensive look at the question ‘when, and how, should a project manager address risk?' and provides multiple answers.
Microsoft Exchange Server 2007: Performance on VMware vSphere™ 4 by Global Knowledge
. September 21, 2009 - Increased adoption of VMware infrastructure and continued performance advances in hardware and software have driven the virtualization of Microsoft Exchange. This paper will detail experiments that demonstrate the efficient performance and scalability of Exchange when running inside a virtual machine on a VMware vSphere™ 4 environment.
MPLS: What Is It? What Can It Do for Me? by Global Knowledge
. January 23, 2009 - MPLS is a foundational technology that allows service providers and enterprise architects to offer state-of-the art networking to their customers.
Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge
. August 27, 2009 - In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.
Overview of Windows Search Technologies by Global Knowledge
. February 10, 2009 - This paper helps us to understand the importance of desktop search tools fit in the universe of Microsoft search tools.
Plain Talk About Training Payment Options: The IT Professional's Guide to Making Smart Training Decisions by Global Knowledge
. September 21, 2009 - Studies show that training has a positive impact on performance, for both students and their companies. More than 60% of IT managers believe that the skill of their teams is the most important success factor for critical IT functions.
Preparing for Tomorrow's Threat Today: What We Can Learn from the History of Malware and Defenses by Global Knowledge
. March 13, 2009 - Yesterday's virus is today's custom malware, while denial of service attacks has been replaced with botnets. This paper examines the history of attacks of malware and the defenses needed to counter these attacks.
Qos: What Is It? Why Do We Need It? by Global Knowledge
. December 2008 - QoS can be used in converged networks to provide voice packets priority access to resources, or it can be used to differentiate data packets from different application stream and provide access to resources according to policy.
RS-232: A Key to Understanding Data Communications by Global Knowledge
. October 2008 - Read this paper to learn the history and current application of RS-232, a standard that refers to two classes of devices: Data Terminal Equipment and Data Circuit Terminating Equipment.
Security on a Budget by Global Knowledge
. May 01, 2009 - We need to establish cost-effective security as a standard practice. This should be a long-term goal, not just one inspired by a tough economy. This paper explores several innovative ideas to help your organization save money on company security.
SharePoint Customization Best Practices by Global Knowledge
. December 2008 - This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available.
SharePoint: How It's Leveraged and How It Works by Global Knowledge
. October 2008 - This white paper explains how users, managers, and network administrators view and utilize SharePoint. It also explains how SharePoint works for both SharePoint users and architects.
Ten Ways Hackers Breach Security by Global Knowledge
. January 2007 - Hacking, cracking, and cyber crimes can wreak havoc on an organization. This white paper discusses ten common methods hackers use to breach your existing security, and what you can do to protect yourself.
The 10 Most Dangerous Risks to Microsoft Security by Global Knowledge
. May 13, 2009 - Security has always been an important part of any IT infrastructure. This white paper has tips to help improve your awareness of some of the more important risks threatening your Microsoft infrastructure.
The OSI Model: Understanding the Seven Layers of Computer Networks by Global Knowledge
. July 2006 - This paper explains each of the seven layers of OSI model, including their functions and their relationships, also it provide with an overview of the network process, which can act as a framework for understanding the details of computer networking.
The Value of Virtualization by Global Knowledge
. February 10, 2009 - Virtualization offers multiple ways to save money including hardware purchase, power and cooling costs over time and staff time needed when providing a test and analysis environment to name a few.
Tough Love: When IT Security Hurts Your Business by Global Knowledge
. May 01, 2009 - As IT commoditization continues to increase audit and control activities, IT gets better at identifying and documenting the causes of significant outages. In an increasing number of cases, these ITIL efforts show the source of the outage to be action from the security department, and the BSM processes show the impact to be devastating.
Troubleshooting Made Easy In Linux by Global Knowledge
. May 01, 2009 - Troubleshooting is a necessary evil. Where does one start when the operating system does not start, the application does not load or run correctly, the network hangs or a network service does not listen or perform? Linux is noted for being rock solid, stable, and easy to manage but not as user friendly.
Troubleshooting Slow Networks with Wireshark by Global Knowledge
. May 13, 2009 - In this white paper, we examine how to use Wireshark, the world's most popular open-source network analyzer, to troubleshoot some of the top causes of poor network performance, including high latency, packet loss, inefficient window sizes, intercepting devices, and application dependencies.
Understanding the Basic Configuration of the Adaptive Security Appliance (ASA) by Global Knowledge
. February 10, 2009 - The Adaptive Security Appliance is the latest firewall appliance in the Cisco security arsenal and provides a number of services to protect your "trusted" network users from "untrusted" users.
Unified Messaging and Unified Communications by Global Knowledge
. February 10, 2009 - This paper explains various ways unified communications solutions have proven their ability to help organizations solve various problems like, enabling them to transform their business, streamline business processes and reduce costs.
Virtualization Overview by Global Knowledge
. October 2008 - This paper explains an approach to virtualization software that relies on the host operating system to provide the service to talk directly to the underlying hardware.
VMware Training Nxtbook: Reduce Your IT Costs with VMware Training by Global Knowledge
. September 21, 2009 - VMware vSphere is the next evolutionary step in IT computing. vSphere dramatically reduces capital and operating costs, and increases control over IT infrastructures while preserving the flexibility to choose any OS, application and hardware. Learn how to take advantage of this new technology with VMware training from Global Knowledge.
Voice Architectures and Deployment Models by Global Knowledge
. December 2008 - Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.
Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge
. May 01, 2009 - This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems.
vSphere: New Features and Benefits by Global Knowledge
. May 01, 2009 - vSphere, VMware's latest release, adds approximately 150 new features to its previous VI3 product! The purpose of this white paper is to highlight the most notable of these features and to discuss the benefits they offer your organization's IT infrastructure.
What Every IT Manager Needs To Know About Project Management by Global Knowledge
. May 01, 2009 - It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams.
Windows 7 Review Guide by Global Knowledge
. May 13, 2009 - Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP.
Windows Server 2008 "Starter" GPOs by Global Knowledge
. December 2008 - An old Chinese proverb advises us to "preserve the old, but know the new." Microsoft's old template concept has been preserved in the Windows Server 2008 operating system, in the form of what Microsoft calls the starter GPO (Group Policy Object).
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