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Cashing in on Customer Intelligence in the Financial Services Industry by Infor CRM
October 22, 2009 - (Free Research) In this 1to1 Executive Dialogue, Don Peppers and Steve Muran talk about the importance of customer retention, the need to integrate disparate sources of data, and the opportunity for financial institutions to rebuild customer trust as a means to competitive advantage.
Managing Risk through Financial Processes: Embedding Governance, Risk and Compliance by SAP America Inc
November 01, 2008 - (Free Research) To find out how senior executives view their financial processes, the Economist Intelligence Unit surveyed a global sample of mostly financial executives in September 2008. Some respondents focused on the importance of developing processes that reduced costs and improved efficiency. Others acknowledged
the importance of cost and efficiency..
Oracle Financial Analytics by Oracle Corporation
December 01, 2008 - (Free Research) Oracle Financial Analytics provides organizations with better visibility into factors that drive revenues and shareholder value. Oracle BI Applications are powerful, pre-built solutions that enable organizations to implement more quickly, with less risk and at a fraction of the cost required to build traditional business intelligence solutions.
Optimize Customer Experience to Achieve Competitive Advantage by Wipro Technologies
October 21, 2009 - (Free Research) Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area.
Building a Best-Run Finance Organization by SAP America Inc
June 01, 2008 - (Free Research) This SAP Executive Insight examines the changing role of the finance organization in today's business environment. Further, it describes how companies can develop best-run finance organizations.
Compliance and Security for the Financial Services IT Manager by eEye Digital Security
November 03, 2009 - (Free Research) This informative financial services solution brief focuses on the current issues and requirements surrounding compliance and security with a particular focus on vulnerability management. It provides the Financial Services IT manager with a realistic and informative perspective on their current security challenges.
Delivering Operational Excellence with Innovation by SAP America Inc
January 2006 - (Free Research) This paper explains business strategies, trends, and issues related to enterprise resource planning, financial management, operations management, and human capital management that drive the consideration of ESA.
Vault-Like Protection for 200 Financial Services Locations by WatchGuard Technologies, Inc.
October 2009 - (Free Research) Southern Management Corporation, a financial services company providing tax and loan services, required a tight lockdown of their cache of personal and confidential customer data, while allowing for easy administration from the small IT staff managing a widespread network. WatchGuard provided the perfect solution. Read on to learn how they did it
Data to Intelligence: The BI Advantage for Financial Services by SAP America Inc
June 2008 - (Free Research) Find out how leading financial enterprises are turning to sophisticated data warehousing techniques, real-time analytics, improved data quality, and intelligent metrics to find competitive advantage.
Augmenting the Value of ERP to Achieve the Perfect Plant by Apriso Corporation
September 2008 - (Free Research) This paper reviews multiple compelling issues of establishing and maintaining connectivity to manufacturing operations to achieve the Perfect Plant through an existing ERP system.
Clinical Financial Services Uses i365 to Reduce Its DR Risk and Reassure Clients by i365, A Seagate Company
November 2009 - (Free Research) When Clinical Financial Services, LLC needed to reduce its disaster recovery risk and reassure their clients, they turned to i365. Their solution was EVault SaaS plus Agent plug-ins for Microsoft Exchange and SQL Servers and Open Transaction Manager working in conjunction with EVault Remote Disaster Recovery service.
The New Data Imperative: Managing Real-Time Risk in Capital Markets by Sybase, Inc.
September 2009 - (Free Research) The senior technology executives at Sybase have written a new book that analyzes how risk management systems built on 20th Century architectures failed which caused the worst financial crisis in decades. This paper condenses the key analysis and strategies of the book and explains how to rebuild and fortify them to prevent future crises.
IDC Report: IT Service Management Adoption Trends and Strategies by Hewlett-Packard Company
September 2008 - (Free Research) Check out this white paper that discusses the findings of an IDC survey of over 600 IT organizations worldwide. The survey identifies issues confronting IT departments that are adopting service models and to better understand the status and priorities of key functions and processes that underlie successful implementation of IT service management.
Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution by Microsoft
January 2008 - (Free Research) Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.
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